At fb004, we take the privacy and security of every Filipino player's personal data seriously. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
This Privacy Policy ("Policy") describes how fb004 ("fb004", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of players and visitors ("you", "your") who access or use the fb004 website at https://fb004.net, the fb004 mobile application, and all related services (collectively, the "Platform").
fb004 is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. This Policy is designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
By registering an account, accessing the fb004 Platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please do not use the fb004 Platform.
This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated herein by reference.
fb004 operates as an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. As part of providing our gaming services, we necessarily collect and process certain personal information about our players and website visitors.
We recognise that your personal data belongs to you, and we are committed to being transparent about how we use it. This Policy sets out in clear, plain English exactly what data we collect, the reasons we collect it, how long we keep it, who we may share it with, and what rights you have over your own information.
fb004 takes a privacy-by-design approach to data management. This means that privacy considerations are built into every aspect of our Platform from the ground up â not added as an afterthought. We collect only the data we genuinely need, we store it securely, and we never sell your personal information to third parties for marketing purposes.
For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, fb004 is the Personal Information Controller in respect of the personal data collected through the fb004 Platform.
As Personal Information Controller, fb004 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy laws and this Privacy Policy.
If you have any questions about how fb004 processes your personal data, or if you wish to exercise any of your data privacy rights as described in Section 11 of this Policy, please contact our Data Protection Officer using the contact details provided in Section 15.
fb004 collects the following categories of personal data from players and Platform visitors. The specific data collected will depend on how you interact with the fb004 Platform and the services you use.
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality, gender |
| Contact Data | Email address, mobile number, residential address (city, province, region) |
| Account Data | Username, encrypted password, account registration date, account status |
| Financial Data | Payment method details (GCash, PayMaya, BPI, BDO, Metrobank account references), transaction history, deposit and withdrawal records |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, game preferences |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone |
| Usage Data | Pages visited, features used, click patterns, session timestamps, referral source |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
| Verification Data | Copies of government-issued ID, selfie photographs submitted for KYC verification |
fb004 does not collect sensitive personal information as defined under the Data Privacy Act of 2012 (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless specifically required for responsible gaming compliance purposes, in which case such data will be processed with your explicit consent and in accordance with applicable law.
fb004 collects your personal data through the following means:
fb004 processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, fb004 processes your personal data on the following legal bases:
fb004 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy and applicable Philippine law:
âšī¸ All third parties with whom fb004 shares your personal data are required to handle it in accordance with applicable Philippine data privacy laws and fb004's data protection standards. We do not permit our service providers to use your data for their own purposes.
fb004 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
The following general retention periods apply to the main categories of personal data held by fb004:
Where fb004 is required by law to retain your personal data for a longer period, the applicable statutory retention period will take precedence. Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with fb004's data disposal procedures.
fb004 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:
While fb004 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, fb004 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
â ī¸ You are responsible for keeping your fb004 account login credentials confidential. Never share your password with anyone. fb004 staff will never ask for your password. If you suspect your account has been compromised, contact our support team immediately.
fb004 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support our security and fraud prevention systems. A cookie is a small text file placed on your device when you visit a website.
fb004 uses the following categories of cookies:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the fb004 Platform. For more information on managing cookies, refer to your browser's help documentation.
fb004 does not use cookies to serve third-party advertising or to track your activity across other websites for advertising purposes.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by fb004. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
You have the right to be informed about how fb004 collects and processes your personal data. This Privacy Policy fulfils that obligation. You may request additional information about our data processing activities at any time.
You have the right to request a copy of the personal data fb004 holds about you, together with information about how it is being processed. We will respond to verified access requests within thirty (30) days.
You have the right to request that fb004 correct any inaccurate or incomplete personal data we hold about you. You may update certain account information directly through your fb004 account dashboard.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to fb004's legal and regulatory retention obligations described in Section 8.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on fb004's legitimate interests, subject to applicable legal exceptions.
You have the right to receive a copy of the personal data you have provided to fb004 in a structured, commonly used, and machine-readable format, and to request that we transmit that data to another controller where technically feasible.
If you believe that fb004 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
fb004 will not charge a fee for handling data privacy rights requests unless the request is manifestly unfounded or excessive. We may need to verify your identity before processing your request to ensure the security of your personal data.
fb004 is strictly an adult gaming platform. In accordance with Philippine gaming regulations, the fb004 Platform is available only to individuals who are 21 years of age or older. fb004 does not knowingly collect personal data from individuals under the age of 21.
As part of our registration process, all players are required to confirm that they are at least 21 years old and to submit identity verification documents confirming their date of birth. Any account found to belong to a person under the age of 21 will be immediately suspended, all associated data will be handled in accordance with applicable law, and the matter will be reported to the relevant Philippine authorities where required.
If you are a parent or guardian and believe that a minor in your care has registered an account on the fb004 Platform, please contact our support team immediately using the contact details in Section 15. We will investigate and take appropriate action promptly.
đ fb004 enforces a strict 21+ age policy. We use automated and manual age verification systems to prevent underage access. Protecting minors is a non-negotiable priority for fb004.
fb004 primarily stores and processes your personal data within the Philippines. In certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines â for example, cloud infrastructure providers or technology partners operating in other jurisdictions.
Where such international transfers occur, fb004 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and the standards set by the National Privacy Commission. These safeguards may include:
You may request further information about the safeguards in place for international data transfers by contacting our Data Protection Officer as described in Section 15.
fb004 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by posting a prominent notice on the fb004 Platform and, where practicable, by sending a notification to the email address associated with your account.
The revised Privacy Policy will take effect on the date specified in the notice. Your continued use of the fb004 Platform after the effective date of any revised Policy constitutes your acknowledgement of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed of how fb004 is protecting your personal data.
The date at the top of this page indicates when this Privacy Policy was last updated. Previous versions of this Policy are available upon request by contacting our Data Protection Officer.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way fb004 handles your personal data, please contact our Data Protection Officer using the details below. Our team is available to assist you and will respond to all data privacy enquiries within a reasonable timeframe.
If you are not satisfied with fb004's response to your data privacy concern, or if you believe that fb004 has violated your rights under the Data Privacy Act of 2012, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. Information about how to file a complaint with the NPC is available on the NPC's official website.
âšī¸ For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page for dedicated resources and contact options.
Six ways fb004 keeps your personal data safe, secure, and in your control.
Every piece of data you send to fb004 is protected by bank-grade 256-bit SSL encryption. Your personal and financial information travels safely between your device and our servers at all times.
fb004 fully complies with the Philippine Data Privacy Act of 2012 (RA 10173). We are committed to upholding the data privacy rights of every Filipino player on our Platform.
fb004 does not sell, rent, or trade your personal information to third parties for marketing purposes â ever. Your data is used only to provide and improve our services to you.
Under the Data Privacy Act, you have the right to access, correct, delete, and port your personal data. fb004 makes it easy to exercise these rights â just contact our Data Protection Officer.
fb004 follows a data minimisation principle â we collect only the personal information we genuinely need to provide our services and meet our legal obligations. Nothing more.
In the unlikely event of a data breach affecting your personal information, fb004 will notify you and the National Privacy Commission promptly, in full compliance with Philippine law.
Now that you know how fb004 protects your privacy, join hundreds of thousands of Filipino players who trust fb004 for a safe, fair, and exciting online gaming experience.